What makes Icebox pendants different from other jewelry stores?

Icebox pendants feature VS clarity natural diamonds, premium 14K solid gold construction, and meticulous craftsmanship. Each piece undergoes rigorous quality control and comes with authenticity certification. Our designs range from religious symbols to fashion-forward statement pieces, all backed by our lifetime warranty and exceptional customer service.

Do your pendants come with a chain?

Most of our pendants do not automatically include chains, allowing you to select your preferred chain style and length separately. We do offer select pendants with attached necklaces as indicated in the product description. We have a wide selection of matching chains available in various styles including Franco, Cuban, and Rope designs.

What does ctw mean in your pendant descriptions?

CTW stands for 'carat total weight' and represents the combined weight of all diamonds in the pendant. For example, a 10.50ctw Jesus pendant contains diamonds with a combined weight of 10.50 carats. All our pendants feature VS clarity diamonds for exceptional brilliance and sparkle.

Do you offer financing options for pendants?

Yes, we offer several financing options through trusted partners including Affirm, Klarna, and Credova with plans ranging from 3-36 months. Applying takes just minutes online or in-store, and approval decisions are typically instant. We also offer layaway programs with a 20% minimum deposit.

Can I customize my pendant?

Yes, we offer custom pendant design services. Our expert craftsmen can create bespoke pieces based on your specifications, including diamond quality, size, gold color, and unique design elements. We can modify existing designs or create entirely new concepts. Custom orders typically take 4-6 weeks to complete.

Do your pendants come with a warranty?

Yes, all Icebox pendants include a lifetime craftsmanship warranty covering manufacturing defects, prong repairs, and clasp mechanisms. We also offer complimentary cleaning and inspection services at our Atlanta location, and paid shipping service options for customers nationwide.